Land Plot Orders
We normally post out land plot orders placed between Monday-Thursday within 24 hours. Orders placed between Friday - Sunday, will normally be posted out on the next available working day (Monday). On certain occasions such as Public Holidays, this delivery timescale may be slightly extended.
We will update your order status when your order has been posted, and you will receive an email confirmation that your item has been sent.
Certain other products, such as our Clan Crest Plaques are hand made to order, and can take up to 14 days to produce. We will send out these items as soon as they have been completed in line with the policy above on our land plots. Please take this into account if you need to receive this item by a specific date.
We normally use Royal Mail for deliveries, but on occasions may use other carriers. Orders are normally sent out by one of the following services:
First Class Signed for
International Standard Air Mail
International Tracked & Signed for Service
Please note that Royal Mail First Class and First Class Signed for services are not a guaranteed next day delivery service, although in many cases items will be received the next day. If you need guaranteed next day delivery you need to use the Special Delivery service. We cannot accept any responsibility if items posted by a non guaranteed service are not received next day.
If you have selected a tracked service for your order, we will send you the tracking number for the package, which can be tracked on the Royal Mail website:
https://www.royalmail.com/track-your-itemPlease contact us if you need any further information regarding delivery.